Frequently Asked Questions
We've shared some of our most frequently asked questions to help you out!
How often should I change my furnace filter?
To change a furnace filter is perhaps the quickest and easiest way to maximize the efficiency of your heating system and to help purify your home’s air.
Typically you should change a basic, fiberglass, or paper furnace filter every one to two months. And you should change or clean an electrostatic or HEPA filter every two to four months if…
- you have one or more furry pets
- you notice excessive to moderate dust buildup in your house
- one or more people in your home smoke
- your heating system fan runs most of the time
- you open your doors and windows frequently
- if you notice dust or dirt buildup on your current filter
Do you have a furnace or a boiler?
Boilers heat water that circulates through the home and gives off the heat … known as forced hot water heating. Furnaces heat air that is distributed throughout the house … called a forced hot air heating system.
What kind of turn around do you offer with your services?
We offer a fast turnaround. Often times, we can have your job done within a day or two, depending on how fast the supplier can get us the materials.
Do you offer a warranty policy?
Yes. All of our services are warranted by 30 days and our installations are warranted up to 1 year. Our services are (of course) not refundable due to the fact that the service has been rendered.
What if I’m not able to afford a heating repair service?
We have partnered with Philadelphia Housing Development Corporation to provide affordable services for income sensitive customers. Please visit phdc.org for more information.
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